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Our clients’ feedback is beyond appreciated, we always value your thoughts and suggestions to bring the ultimate satisfaction in the visitor management experience. VisiPoint’s newest version provides major improvements and features that will make the user experience better than ever.
The release of this new version will be launched on Sunday, 23rd of February, 2025.
Thus, we are thrilled to announce our new enhancements in this blog and to ensure that our valuable clients will not be negatively affected during the update process.
Kiosk Enhancements:
Multilingual Language Support on Kiosks (All Plans):
Now Arabic and Spanish are available in VisiPoint’s key languages, you can switch between languages to allow a larger scale of differentiation and enjoy using our multilingual kiosks for an ideal user-friendly visiting management experience.
We will add more variable languages regularly, so stay tuned for our updates.
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Dashboard and Workflow Optimizations:
Targeted Announcements at the “Area” Level:
To ensure a smoother user experience, now administrators can send targeted alerts and notices to specific areas, like building floors, departments, etc. This new feature will safeguard your employees and property; and keep your operational process more professional and efficient as well.
Streamlined Visit Request Management:
Rejected visit request by mistake? No worries, now administrators can sign a visitor into a specific area directly from the dashboard. Discover a seamless and automated workflow with VisiPoint’s new version.
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Mobile App Performance Enhancements:
For a full upgrade, we also have made significant performance improvements on VisiPoint’s mobile app, providing faster load times, smoother navigation, and behind-the-scenes technical optimization. Enjoy a seamless experience with a more responsive user experience through our updated version!
Update and Maintenance Overview:
To implement these enhancements, a scheduled system update has taken place on Sunday, 23 February 2025. Key details include:
– Kiosk Downtime: Devices will be offline for approximately 15 minutes during the update.
– Data Integrity: All data will automatically sync once the update is complete, ensuring no loss of critical information.
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Maximizing the Value of the New Features:
To help you fully leverage these enhancements, we encourage you to explore our comprehensive help articles for detailed guidance. These resources are designed to support seamless adoption and utilization of the new features.
Whether you are on the Lite or Pro plan, all features in this release are available across all subscription tiers. However, if you are on the Lite plan and wish to unlock additional capabilities, we invite you to consider upgrading to Pro for expanded functionality.
Your Feedback Shapes Our Innovation:
Customer feedback is an essential component of VisiPoint’s approach to product development. This release demonstrates our dedication to considering your needs while offering solutions that add actual value. We are confident that these upgrades will improve user satisfaction and operational efficiency.
We look forward to your continued feedback and are excited to see how these enhancements will transform your experience with VisiPoint.
Take the Next Step:
Do not forget to visit our Help Center for detailed insights into the new features. For tailored assistance, connect with our support team to address your specific needs.